Terms of Service

Welcome to Unqueue! We are thrilled that you’re ready to use our Unqueue mobile application and our website (the “Site”), but before you do, please read these Terms of Use (“Terms”), including our Privacy Policy, as they are an electronic contract between you and Unqueue that governs your use of the Unqueue Site and our services. By using the Site and services, you agree to these Terms.

Who are we?

Unqueue Distributors Ltd ("Unqueue") is a mobile marketplace and ordering platform through which businesses in Trinidad & Tobago can sell inventory, and shoppers can purchase items for curbside pick-up, in-store pick-up, and delivery. We were founded in 2020, and are headquartered in Port of Spain, Trinidad. We provide a platform for connection, but we are not the businesses you connect with using Unqueue and we do not employ any drivers. We connect you with independent businesses and the drivers they use. As used in these Terms, the terms “we,” “us,” and “our” refer to Unqueue. We may revise and update these Terms without notice from time to time in our sole discretion and your use of the Site after any changes have been made will constitute your agreement to the modified Terms.

Who are you?

You affirm that you are 18 years of age or older and are fully competent to use the Site and to enter into, and comply with, these Terms.

Authorizations and Fees

By providing your cellular telephone number and email address through the Site, you authorize Unqueue to provide mobile text messages and email messages to you using the information provided. You understand that your carrier may charge additional fees to you for receipt of text messages.

Any financial information you submit through the Site will be processed by our secure, independent payment processor. We never receive your financial information.

By submitting orders using the Site, you agree to being contacted by the business you have placed your order with to verify, and to deliver or collect, your order.

Access to the Site

To access some of the resources on the Site, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide on the Site is correct, current and complete. You agree that all information you provide to register with the Site or otherwise, including but not limited to through the use of any interactive features on the Site, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat that information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Site or portions of it using your user name, password or other security information. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. You should use particular caution when accessing your account from a public or shared devices so that others are not able to view or record your password or other personal information.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion, including if, in our opinion, you have violated any provision of these Terms.

Use of Site Content; Intellectual Property

The Site and all of its content, including any menus, inventories, descriptions, video or audio material, text, images, graphics, and other content available on the Site (collectively, the “Content”) are protected by copyright, trademark, and other laws. We or others own the copyright and other rights in the Site and the Content. All rights in the Site and the Content that are not expressly granted herein are reserved by Unqueue or the applicable owner of the Content.

You may use the Site and the Content only in accordance with these Terms. Any use of the Site not expressly permitted by these Terms is a breach thereof and may violate copyright, trademark and other laws. No right, title or interest in the Site or any Content is conveyed to you. Except as specifically permitted by these Terms, you may not copy, publish, modify, transmit, reproduce, distribute, display, perform, create derivative works from, sell, license, or otherwise make available or exploit in any form or by any means any part of the Content without the prior written permission of Unqueue and, if applicable, the relevant Content Owner. You may not delete or alter any copyright, trademark or other intellectual property or proprietary rights notice that appears on the Site.

The trademarks, service marks, internet domain names, trade dress, and trade names, including logos, product and services names, designs and slogans (collectively, “Trademarks”) displayed on the Site are the property of their respective owners. The unauthorized use of any Trademark displayed on the Site is strictly prohibited and no license to any Trademark is granted to you under these Terms.

We respect the intellectual property rights of others. If you believe your copyright, trademark or other intellectual property right has been violated on the Site, please notify us by writing to hi@unqueue.app.

Rules of Conduct

These Terms permit you to use the Site and the Content for your personal use only, unless you are using the Site on behalf of a business that accepts these Terms.

Use of Content from the Site for any purposes other than non-commercial purposes is strictly prohibited. You agree not to use the Site for prohibited activities, including: (1) activities that are fraudulent or violate any laws; (2) use that inaccurately implies endorsement, approval, or sponsorship by Unqueue (or any individual officer, employee or affiliate of Unqueue); (3) use that can be confused with official communications of Unqueue or impersonates any person or entity; (4) distribution of print or electronic mass mailings (“spamming”), solicitations for commercial services, or cold-calling; and (5) knowingly sending, receiving, uploading, downloading, or using, any Content that does not comply with these Terms.

Additionally, you agree not to:

  • use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other person’s or entity’s use of the Site, including their ability to engage in real time activities through the Site;
  • use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the material on the Site;
  • use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent;
  • use any device, software or routine that interferes with the proper working of the Site;
  • introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful;
  • attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site or to unlawfully intercept any data or personal information;
  • attack the Site via a denial-of-service attack or a distributed denial-of-service attack; or
  • otherwise attempt to interfere with the proper working of the Site.
In no event may you alter or modify the Site or any Content, including by adding any advertisement or other material or by interfering with the viewing of any Content.

If you wish to make any use of material on the Site other than that set out in this section, please address your request to: hi@unqueue.app

Reliance on Information Posted

The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents.

Links to other Sites and Services

This Site may contain links to, or other content embedded from, other websites and services. We are not responsible for such links or content or any website that links to this Site. Your linking to any off-site pages, embedded materials, or other websites is at your own risk. Accordingly, we cannot be held responsible for the information, materials, products or services obtained on, from or through, such other websites, nor will we be liable in any respect whatsoever for any damages arising from your access to such websites. Any links from or to other websites are provided merely for the convenience of the users of the Site and the inclusion of these links does not imply an endorsement, representation or warranty by Unqueue with respect to any such linked websites, the operators of such websites, or the content, products or services contained or accessible through such websites.

Changes to Site

We may terminate, change, suspend or discontinue any aspect of this Site, including the availability of any features of the Site, at any time and without notice. We may terminate or suspend your account or access to the Site, with or without cause, and without notice at any time and for any or no reason, and we shall have no liability with respect to such termination.

Disclaimer of Warranties; Limitation of Liability

THIS SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” UNQUEUE MAKES NO WARRANTIES THAT ACCESS TO OR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. UNQUEUE DISCLAIMS ANY AND ALL WARRANTIES, REGARDING THE SITE. NO WARRANTIES REGARDING THE SITE SHALL ARISE THROUGH COURSE OF DEALING OR USAGE OF TRADE. WE ARE NOT LIABLE TO USERS OF THE SITE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF THE USE OF THIS SITE OR ITS CONTENT, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. WE DO NOT APPROVE OR ENDORSE ANY CONTENT OR SERVICES PROVIDED BY BUSINESSES, USERS OR OTHERS AND WE ARE NOT LIABLE FOR THE ITEMS AND SERVICES PROVIDED BY ANY BUSINESS.

IN NO EVENT WILL UNQUEUE, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE TO ANY PARTY FOR ANY LOSS OF BUSINESS, PROFIT, GOODWILL OR ANY TYPE OF INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO USE OF THIS SITE, THE CONTENT, OR ANY OTHER HYPERLINKED WEBSITES INCLUDING LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT, BUSINESS INTERRUPTIONS, LOSS OF DATA OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF UNQUEUE IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. THE EXCLUSION OF DAMAGES IN THIS SECTION IS INDEPENDENT OF YOUR EXCLUSIVE REMEDY IDENTIFIED BELOW AND SURVIVES IN THE EVENT SUCH REMEDY FAILS OF ITS ESSENTIAL PURPOSE OR IS OTHERWISE DEEMED UNENFORCEABLE.

Exclusive Remedy

IF YOU ARE DISSATISFIED WITH THE SITE, IF YOU DO NOT AGREE WITH ANY PART OF THIS AGREEMENT, OR IF YOU HAVE ANY OTHER DISPUTE OR CLAIM WITH OR AGAINST UNQUEUE WITH RESPECT TO THIS AGREEMENT, THE SITE OR THE CONTENT, THEN YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Governing Law; Jurisdiction

These Terms, and any claim or dispute that arises from or relates to your use of the Site or the Content, shall be governed by the laws of the Laws of the Republic of Trinidad & Tobago and You hereby consent to the exclusive jurisdiction of the courts of the Republic of Trinidad & Tobago.

Governing Law; Jurisdiction

A waiver by Unqueue of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Unqueue to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Headings are for reference purposes only and in no way define or limit the scope or extent of any provision of these Terms. As used in these Terms, the word “including” (as well as “include” and “includes”) is not limiting and means “including without limitation.” The term “sole discretion” with respect to any determination to be made by a party under these Terms, means the sole and absolute discretion of that party, without regard to any standard of reasonableness or other standard by which the determination of that party might be challenged. Except as otherwise expressly provided in these Terms, nothing herein shall be deemed to confer any rights or benefits to any third party. These Terms set forth the entire understanding and agreement between you and us with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Site and the Content.

Contacting this Site

If you have any feedback, comments, or other communications relating to this Site you can contact hi@unqueue.app.

Last Modified: February 17, 2021